☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here

HOTEL UPGRADE: 

☆ Premium hotel upgrade (3 nights in La Paz and 1 night in Uyuni Salt Flats):

     Price: U$399/Person

     (Early bird price U$299/person)

     (Single Supplement Fee: Additional U$200)

 OPTIONAL PROGRAMS (Book Onsite): 

☆ Day 4 - Stargazing Tour: $99 per person

☆ Day 5 - Deluxe Sunset Cocktail: $69 per person

 If you seek for a SAFE and SWIFT airport transfer service with professional assistance from UTOvacation guide/driver in an unacquainted airport of a foreign country, welcome for a comfortable and easy ride at your destination with extra peace of mind. Click here for details

• One way service fee: U$80/person
• Round trip service fee: U$109/person (including pick up & drop off)

EaseOnArrival +  If you have an early morning international flight into La Paz, we"ll give you an extra night at the hotel and arrange for transportation to and from the airport.

• Bundle Special: U$209/person

FLIGHT OPTION:

☆ : If you need us to help purchase your flight ticket, our ticketing department will start searching for discounted deals on the market based on your departure date and city upon receiving your request. Once we find the best quote available, we will contact you right away(150 days before your trip). Where to submit your request for the flight during your booking process? Click here 

HAND-PICKED HOTEL ACCOMMODATIONS:

Superior Hotels:

☆ La Paz (3 nights): Mitru Sur Hotel or similar

☆ Uyuni Salt Flats (1 night): Luna Salada or similar

☆ Uyuni (1 night): Jardines de Uyuni or similar

Premium Hotels Upgrades:

☆ La Paz (3 nights): ATIX Hotel or similar

☆ Uyuni Salt Flats (1 night): Palacio de Sal or similar

Bolivia

Bolivia is a country in South America that shares borders with Brazil, Peru, Chile, Argentina, and Paraguay. It is the 28th largest country in the world and features a diverse landscape with the Andes mountains, Amazon rainforest, and the vast Altiplano plateau. Bolivia is a country rich in indigenous culture and history, with ancient ruins, colorful festivals, and vibrant markets that showcase its unique traditions and heritage.

Geography

Bolivia"s geography is characterized by its diverse landscapes and natural features. The country is home to the Andes mountains, which run through the western region of the country and contain some of the highest peaks in South America. The eastern region of Bolivia is covered by the Amazon rainforest, while the Altiplano plateau dominates the central region of the country.

Climate

Bolivia"s climate varies widely depending on the region, due to its diverse geography. In the Amazon basin, the climate is tropical and humid, with high temperatures and abundant rainfall. In the Andes, the climate is generally cooler and drier, with temperatures varying based on altitude. The Altiplano region is characterized by cold temperatures and a dry climate, with significant temperature fluctuations between day and night.

North: The northern region of Bolivia is characterized by its lush vegetation and humid climate, similar to that of Brazil"s northern region. The area is located near the Amazon basin and has high temperatures and heavy rainfall throughout the year.

East: The eastern region of Bolivia is a mix of tropical and subtropical climate, with hot and humid summers and mild winters. The area is home to the Chiquitania region, which is known for its rich biodiversity and scenic beauty.

West: The western region of Bolivia is dominated by the Andes mountains and is characterized by a cool and dry climate. The region is home to the country"s capital, La Paz, which is situated at high altitude and experiences a wide range of temperatures throughout the year.

South: The southern region of Bolivia features a temperate climate, similar to that of Brazil"s southern region. The area is known for its fertile land and is home to many of the country"s vineyards and wineries.

COIN

The Bolivian currency is the Bolivian Boliviano (BOB). Bills are available in denominations of 200, 100, 50, 20, and 10 Bolivianos, and coins come in denominations of 5 Bolivianos, 2 Bolivianos, 1 Boliviano, and 50, 20, and 10 centavos.

VOLTAGE, FREQUENCY AND PLUG/OUTLET TYPE

The standard voltage in Bolivia is 220 volts, and the frequency is 50 Hz. The outlets in Bolivia usually have two round pins, similar to many European countries, and the plug type used is Type A or Type C.

TIME ZONE

Bolivia is in the time zone UTC-4, which is 4 hours behind Coordinated Universal Time (UTC).

LANGUAGE

The official languages in Bolivia are Spanish, Quechua, and Aymara. Spanish is the most widely spoken language and is the language of government, commerce, and the media. However, many indigenous people in Bolivia speak Quechua or Aymara as their first language.

ECONOMY

Bolivia is a resource-rich country with a relatively diversified economy. It has large reserves of natural gas, and is a major producer of minerals such as tin, silver, and gold. Bolivia is also a major producer of coca leaves, which are used to make cocaine. In recent years, the government has focused on diversifying the economy and reducing poverty. The service sector is the largest employer, followed by agriculture and industry. Bolivia"s main trading partners are Brazil, Argentina, and the United States.

Travel tips and suggestions 

1. Best Time to Travel 

Bolivia is a country with diverse landscapes and climates, so the best time to visit depends on the regions you plan to explore. The dry season in Bolivia is from May to October, which is generally considered the best time to travel. The weather is usually sunny and dry during this period, making it perfect for outdoor activities and sightseeing.

In the highlands, including La Paz, Lake Titicaca, and the Uyuni Salt Flats, the dry season is the best time to visit. The temperature during the day is comfortable, and the nights can get very cold, so it is important to bring warm clothes. The dry season is also the best time to see the starry night sky over the Salt Flats.

The rainy season in Bolivia is from November to April, and it is best to avoid visiting during this period. Heavy rains can cause landslides and floods, making road travel difficult or impossible. The rain also makes some activities, such as hiking, more challenging, and can limit visibility for sightseeing.

The Amazon region has a different climate from the highlands, and the rainy season is the best time to visit. From December to March, the rainforest is lush and green, and wildlife is more active. The dry season, from April to November, is also a good time to visit, with less rain and fewer mosquitoes.

In summary, the best time to travel to Bolivia depends on the regions you plan to visit and the activities you want to do. The dry season is generally the best time to travel, while the rainy season is the best time to visit the Amazon region. It is important to check the weather conditions and plan accordingly to make the most of your trip.

2. What to wear in Bolivia

Due to its diverse geography and altitude, Bolivia has varying climates and weather patterns throughout the year. It"s important to pack accordingly for the activities you plan to do and the regions you will visit.

In general, the temperature in Bolivia is cooler than other South American countries due to the altitude. In cities like La Paz, temperatures can drop to below freezing at night, even in the summer months. If you plan to visit the high-altitude regions, such as the Andes or the Uyuni Salt Flats, warm and comfortable clothing is a must.

It"s recommended to bring warm layers, such as sweaters, fleeces, and jackets, as well as a good quality waterproof coat for unexpected rain. If you plan to do outdoor activities, such as hiking or climbing, make sure to bring sturdy, waterproof footwear, gloves, and a warm hat.

In lower altitude areas, such as Santa Cruz or the Bolivian Amazon, the weather is warmer and more humid. Lightweight and breathable clothing is recommended, as well as comfortable walking shoes or sandals.

Additionally, if you plan to visit religious sites, it"s important to dress appropriately. Cover your shoulders and knees, and avoid wearing revealing clothing. In general, Bolivians dress conservatively, so it"s a good idea to pack modest clothing.

Overall, it"s best to pack for layers and be prepared for varying weather conditions depending on the regions you plan to visit.

3. what to do

Bolivia is a country with a diverse range of landscapes and cultural experiences. The high altitude of much of the country can make travel more challenging, so visitors should be prepared for the effects of altitude sickness.

One of the most popular tourist attractions in Bolivia is the Uyuni Salt Flats, which are the largest in the world. The salt flats, with their vast expanse of white, create an otherworldly landscape that is popular for photography. The nearby town of Uyuni serves as a base for exploring the area.

The city of La Paz, which sits at an altitude of over 3,500 meters, is the highest administrative capital in the world. The city is famous for its colorful markets, which sell everything from handicrafts to coca leaves, which are used for medicinal purposes. A popular activity in La Paz is taking the cable car to get a panoramic view of the city.

The Amazon rainforest in Bolivia is home to a rich diversity of plant and animal life. Visitors can take jungle tours to explore the region and experience its natural beauty. The Madidi National Park, in particular, is known for its biodiversity and is a popular destination for eco-tourists.

The Bolivian Andes are home to many indigenous communities, which offer unique cultural experiences. The city of Sucre, which is a UNESCO World Heritage site, is known for its colonial architecture and is an important cultural center in the country. The nearby town of Potosi was once one of the richest cities in the world, thanks to its silver mines, and is now a popular tourist destination.

Bolivia is also home to the world-famous Lake Titicaca, which is the highest navigable lake in the world. The lake is shared with Peru and is home to many indigenous communities, including the Uros people, who live on floating islands made of reeds.

Overall, Bolivia offers a unique and diverse range of cultural and natural experiences for visitors to enjoy.

4. Other facts and tips 

• Visa requirements vary depending on your nationality. Many visitors don’t need a tourist visa to travel to Bolivia – including citizens of the UK, most EU and EEA countries, Canada, Australia, New Zealand, Japan and most nations in South America. But some other travelers – including US citizens – can"t visit without a visa. Contact your local Bolivian embassy or consulate to check the latest regulations. 

• The official currency in Bolivia is the Boliviano (BOB), and it"s best to exchange money at authorized exchange offices or banks. Avoid exchanging money on the street. While ATMs (cajeros automáticos) are common in cities and larger towns, they can be hard to find in rural areas, so always carry some cash with you. And don’t accept torn, repaired or tatty boliviano notes as change – these can be hard to spend (even though they officially remain legal tender).

• Tipping is not mandatory, but it is appreciated in the service industry. In restaurants, leaving 10-15% of the total bill is a good amount, and a small tip for taxi drivers is also customary.

• Bolivia is generally a safe country, but like any place, it"s important to take precautions, especially in crowded areas and public transport. Keep your valuables close, be aware of your surroundings, and try to avoid walking alone at night.

• It"s a good idea to learn some basic Spanish before traveling to Bolivia. Having a phrasebook or a translation app on your phone can also be helpful.

• Altitude sickness can be a concern in Bolivia, as many parts of the country are situated at high altitudes. It"s important to acclimate slowly, drink plenty of water, and avoid alcohol and strenuous exercise for the first few days. The tap water in Bolivia is not safe to drink, but bottled water is inexpensive and widely available, or you can purify your own. 

• When visiting indigenous communities, it"s important to be respectful of their customs and traditions. Ask for permission before taking photos, avoid touching religious artifacts, and dress modestly.

• Don’t take coca products out of the country. While coca is legal in Bolivia, it is illegal almost everywhere else as the leaves are used to produce cocaine. Do not take any coca leaves or coca products home with you – customs authorities take these items very seriously.

Best things to do in Bolivia

1. Explore the otherworldly landscapes of the Uyuni Salt Flats

The Uyuni Salt Flats is one of the most breathtaking places in Bolivia, known for its otherworldly landscape that is truly a sight to behold. The vast expanse of salt flats makes it the world"s largest salt flat, which offers a unique experience that is unlike any other. Visitors can take a tour of the salt flats, take perspective-bending photos, visit the local villages, and even stay in a hotel made entirely out of salt.

2. Take a stroll in the Witches" Market (La Paz)

The Witches" Market, or Mercado de las Brujas, is located in the heart of La Paz and is a popular destination for visitors. The market is filled with unique and bizarre items like dried llama fetuses, medicinal plants, and spells that locals believe can cure ailments and bring good luck. It is a fascinating place to explore and learn about the mystical traditions and beliefs of Bolivians.

3. Visit the historical city of Sucre

Sucre is one of the most beautiful colonial cities in South America and was declared a World Heritage Site by UNESCO. The city"s stunning architecture, narrow streets, and white-washed buildings create a charming and romantic atmosphere. Visitors can explore the museums, walk through the central plaza, and enjoy the views from the Recoleta lookout.

4. Take a boat ride on Lake Titicaca

Lake Titicaca is the highest navigable lake in the world, situated on the border between Bolivia and Peru. The lake is home to a number of small islands, including the Isla del Sol, where visitors can take a boat ride and explore the local culture, visit Incan ruins, and learn about the indigenous people who call this area home.

5. Explore the ancient ruins of Tiwanaku

The ancient ruins of Tiwanaku are located near the city of La Paz and are an important archaeological site in Bolivia. The site was the capital of the Tiwanaku culture, which thrived between 400 and 900 AD. Visitors can explore the site and see the impressive structures, including the Akapana Pyramid and the Temple of Kalasasaya, and learn about the history and culture of the Tiwanaku people.

6. Taste the local cuisine

Bolivian cuisine is a fusion of indigenous and Spanish influences, offering a unique and delicious culinary experience. Some of the must-try dishes include salteñas, empanadas filled with meat and vegetables, chairo soup, a hearty soup made with potatoes, beef, and vegetables, and silpancho, a dish of flattened meat served with rice, potatoes, and salad. Visitors can find these and other delicious dishes in local markets and restaurants throughout the country.

7. Hike to the top of Huayna Potosi

Huayna Potosi is one of the highest mountains in Bolivia and is a popular destination for adventure seekers. Visitors can take a multi-day trek to the summit, which offers stunning views of the surrounding Andes mountains and the Bolivian landscape. Hiking to the top of Huayna Potosi is a challenging but rewarding experience that should not be missed by those who love adventure and the outdoors.

Main Attractions and Destinations 

1. Salar de Uyuni

Located in the southwest of Bolivia, Salar de Uyuni is the world"s largest salt flat, spanning over 10,000 square kilometers. This unique natural wonder boasts a striking landscape of white salt crusts that seem to stretch endlessly towards the horizon. Visitors can take guided tours across the salt flats, which often include stops at neighboring lagoons and other geological formations.

2. Tiwanaku

The ancient city of Tiwanaku is a UNESCO World Heritage Site located near Lake Titicaca, about 70 kilometers west of La Paz. This pre-Columbian archaeological site is believed to have been a major religious and political center of the Tiwanaku Empire, which flourished from around 300 to 1000 CE. Visitors can explore the site"s ruins, which include impressive stone architecture and intricate carvings.

3. Lake Titicaca

Straddling the border between Bolivia and Peru, Lake Titicaca is the largest lake in South America and the highest navigable lake in the world. The lake"s crystal-clear waters and surrounding landscape of mountains and islands make it a popular tourist destination. Visitors can take boat tours to the Uros Islands, which are built entirely out of reeds, or explore the picturesque town of Copacabana on the Bolivian side.

4. La Paz

Located in the highlands of western Bolivia, La Paz is the country"s administrative capital and one of the highest capital cities in the world. The city"s unique topography, which includes steep hills and narrow streets, makes it a popular destination for adventure seekers. Visitors can explore the city"s colonial architecture, museums, and bustling markets, or take a cable car ride to get a bird"s-eye view of the city.

5. Potosi

Located in the southwest of Bolivia, Potosi is a historic mining town that was once one of the wealthiest cities in the world. The city"s Cerro Rico ("Rich Mountain") is one of the largest silver mines in history and has been in operation since the 16th century. Visitors can take guided tours of the mines or explore the city"s colonial architecture and museums.

6. Madidi National Park

Located in the northwest of Bolivia, Madidi National Park is one of the most biologically diverse areas in the world. The park covers over 18,000 square kilometers and includes a range of ecosystems, from high-altitude grasslands to tropical rainforests. Visitors can take guided hikes through the park to spot wildlife such as jaguars, monkeys, and hundreds of bird species.

7. Sucre

Sucre is the constitutional capital of Bolivia and a UNESCO World Heritage Site known for its well-preserved colonial architecture. The city is located in the south-central part of the country and boasts a mild climate, making it a popular destination for visitors seeking a respite from Bolivia"s high-altitude areas. Visitors can explore Sucre"s museums, churches, and central plaza, which is lined with palm trees and colonial buildings.

8. Yungas Road

Known as the "Death Road," Yungas Road is a treacherous mountain road that connects La Paz to the town of Coroico. The road is notorious for its steep drops and narrow passages, and has been named one of the most dangerous roads in the world. Despite its reputation, Yungas Road is a popular destination for mountain bikers seeking a thrill.

9. Jesuit Missions of the Chiquitos

The Jesuit Missions of the Chiquitos are a set of six unique 17th and 18th century churches in eastern Bolivia, showcasing the fusion of European and indigenous Baroque architecture. These UNESCO World Heritage Sites provide an opportunity to witness the cultural exchange between Jesuit missionaries and indigenous communities. A must-visit for history and architecture enthusiasts.

Traditional gastronomy of the region

Bolivia has a rich and diverse culinary tradition that varies from region to region due to its geographical and cultural diversity. The country"s cuisine is a mix of indigenous, European, and African culinary influences, which have evolved over centuries. Traditional Bolivian cuisine features a wide range of ingredients, such as potatoes, corn, quinoa, rice, beans, chili peppers, meat, and fish, among others.

One of the most popular Bolivian dishes is the Salteña, a baked empanada with a savory filling of meat, potatoes, olives, and sometimes eggs, served with a spicy sauce. Salteñas are commonly eaten as a breakfast or snack food and can be found in bakeries and street ven

“These conditions apply to all travel booked on or after August 22, 2024. For all travel booked prior to August 22, 2024, the applicable conditions are outlined on your invoice and booking confirmation email. ”

Your agreement with UTOvacation is subject to the terms and conditions outlined below.

Please read them careful prior to deciding whether to enter into this agreement. Do not hesitate to ask a UTOvacation staff member of any questions you may have in respect to these conditions before booking your travel. They are required to answer any questions you may arising from the information provided during the booking process and these terms and conditions. These terms and conditions can also be found on UTOvacation’s website at utovacation.com.

By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions herein.

Online Reservations

Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here)

Step 2. Choose your desired departure date and departure city

Step 3. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.

Step 4. Review the required documents page, provide the requested passport information for each traveller, and upload the requested passport information for each traveller.

Step 5. Read these terms and conditions and, if agreeable, indicate that you agree to abide by them.

Step 6. Make a deposit online. A Non-refundable, non-transferable payment is required to secure the space. The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.

Step 5. Finalize the booking.

Final Payment

Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.

Step 6. Trip Confirmation.

A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.

UTOvacation notice

Generally

If UTOvacation becomes aware of a change to any matter that might have affected your decision to purchase this travel, they will promptly advise you of this change.

Such notices may include doubt as to your tour meeting minimum attendant requirements thereby threatening cancellation or alteration of your tour. In either such circumstances UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation minus such amounts already received by you directly from or on behalf of the relevant travel supplier.

Specifically

If UTOvacation becomes aware of the following events, it will promptly notify you and offer you the choice of a full and immediate refund or comparable alternative travel acceptable to you:

1. Transportation that forms part of your travel is delayed or advanced by at least 24 hours, unless caused by mechanical problems, safety considerations, weather conditions, a strike or lockout, or force majeure.

2. A different cruise ship is substituted (if applicable)

3. An accommodation is changed, or the standard of the accommodation is changed.

4. The contract permits price increases by more than 7%, except any increase resulting from an increase in sales tax.

5. The documents needed for the trip have changed because of changed transportation routing and there is not enough time for you to obtain the documents before departure.

Travel Outside Canada

You will require your passport and, depending on your destination, a travel visa, to travel to your destination. The entry to a stopover country or your final destination may be refused if the required information and travel documents are incomplete or even if they are complete.

UTOvacation is not responsible in either circumstance for denial of entry to a country by their relevant officials.

Before entering into an agreement with a customer for travel services and taking payment, UTOvacation will advise you of the typical information and travel documents, such as passports, visas, affidavits, and notarized consent letters, that will be needed for each person whom travel services are being purchased. Please utilize the IATA as a resource - https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

The living standards and practices at your destination in respect to the provision of utilities, services, and accommodation may differ from those found in Canada.

Travel Visa

The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)

• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here

• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 per person administration fee.

Visit the “IATA Travel Centre” for detailed information on country-specific passport, visa and health requirements: click here

Payment Info

Payment amounts and due date shall be outlined on your invoice. Kindly be advised that you will receive our emails before the set payment due dates. The first notice will be within two weeks following your initial deposit. The second notices will be 180 days before the tour departure date and will remind you to settle your 2nd deposit and final payment respectively for the tour package you have reserved. Please check your email regularly, including your junk box, to ensure you don’t miss a notice.

Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your balance or final payment will NOT be charged automatically by UTOvacation.

Full or final payment is due 180 days before tour departure date. Travel documents, including but not limited to, a valid Passport copy shall be collected prior to booking.

Trip Cancellation and Eligible Refunds

UTOvacation Cancellations or Modifications

UTOvacation reserves the right to cancel or reschedule a tour prior to departure date. The travel provider may also be unable to provide the travel services you contracted for. In either such circumstances UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation minus such amounts already received by you directly from or on behalf of the relevant travel supplier.

Refunds may take up to 6 to 8 weeks to process but UTOvacation will make best efforts to provide a refund as soon as possible.

Please note, any refundable amount will not include fees associated with Travel Visas already been issued, any services that have already been delivered, or any incurred fees already charged by suppliers when such amounts will be returned directly to you from the supplier.

Customer Cancellations and Modifications

Subject to these terms and conditions, if a customer cancels their travel before or during their travel, any and all payments made to UTOvacation are non-refundable. This includes cancellation due to denial and/or rejected by relevant immigration and/or customs department, cruise port terminal officer, inability to obtain necessary visas and/or passports, or any other reason outside UTOvacation’s control, other than cancellation by a travel provider.

Cancellation or change requests must be confirmed in writing by email including your reservation number, full name and date of travel. Cancellations will only be accepted in writing.

No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations for which they specifically paid for. A surcharge may apply should there be any additional fees occurred from services refused by the passengers.

Optional programs

In order to secure your spot and price for any of the early bird deals or promotional packages, a full payment or deposit may be required at UTOvacation’s discretion.

No Show- Sponsored Tour

If your travel is a sponsored tour and the sponsor requires that all passengers attend all the included activities during the trip, “No Show” fees will apply. Each and any no show in this instance will incur a penalty of $100 per person, per day. If the traveller does not attend daily activities, payment will be immediately collected for the day missed. This penalty applies no matter the cause (including illness, flight/cruise delays, quarantines, and etc). If passengers do not attend the activities or pay associated penalties for missing scheduled activities, the sponsoring associations will cancel remaining hotels and flights.

Liability

The customer shall hold UTOvacation harmless for all damages incurred and harm suffered as a result of actions or inaction of an another out of its control. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable for any damages or harm suffered.

No children under 2 years old

UTOvacation does not allow travel of children less than 2 years old.

Price Adjustments

You agreement permits price increases. After the booking is confirmed, if the total price and the cumulative increase, except any increase result from increase in sales tax, is more than 7%, the customer has the right to cancel the contract and obtain a full refund. You are responsible for paying for the increase if 1) the increase is less than 7% for reasons other than increase of sales tax, 2) the increase is more than 7% as a result from increase in sales tax, or 3) the increase is more than 7% for reasons other than increase in sales tax and you wish to proceed with the travel.

No price increases are permitted after you have paid UTOvacation in full

UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Crude Oil Price Index or US/Canada Official CPI has increases by 4% or more between your booking date and tour departure date.

Tour Adjustments

UTOvacation retains the right to modify tours, if deemed in the best interest of its passengers, including in cases that involve the health and safety. UTOvacation will do its best to notify you of any such changes before your departure, or as soon as possible if you have already departed. If the adjustment is due to the supplier failing to provide travel services paid for by you at your desired time, UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation.

Travel Seat Arrangements

Seating/Cabin assignment

The customer understands and accepts that UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All seating is arranged by the airline or cruise line. UTO vacation cannot help customer change pre-assigned seats/cabins.

Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.

Reservation Adjustments

Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any

services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.

*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. Replacing a travelling passenger or is subject the cancellation conditions outlined in these terms and conditions.

Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.

There are no refunds for unused services.

Travel Insurance

UTOvacation strongly recommends all tour members to purchase trip cancellation and health insurance at the time of booking, including health insurance. UTOvacation does not directly offer such insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.

Baggage

Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.

Please note that for some destinations, baggage is not included in your package. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes

Please refer to your tour itinerary for the most updated information.

Tour Fare Excludes

• Visa Application Fee

• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc

• Optional Tours

• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority’s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of UTOvacation or incurred due to the tourist action violating any law.

o If such events lead to the travel supplier failing to provide your travel services UTOvacation will offer you the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation

Flight Package Description

Silver Flight Package (Guaranteed maximum of one-stop/layover to your destination country gateway ). If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)

Gold Flight Package (Guaranteed non-stop flight to your destination country gateway )

If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select

such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)

UTOvacation’s Affiliate Program

Customers who book via the Affiliate link may not switch tours or reschedule and apply the previous amount or percentage of discount/commission to future trips. Discounts that are offered are only applicable to initial tour purchase and non-transferable.

Please note, for customers who have booked via the Affiliate program, tour change fees will be applicable should you decide to reschedule originally purchased tours. Please refer to the terms and conditions on the Product Page.

UTOvacation’s Affiliate discounts/commissions are not redeemable for cash or future travel credit regardless of circumstances. The value of the Affiliate will be deducted from your final payment if applicable.

Please note, the Affiliate commission is only applicable to the initial purchase. Future additional purchases are not applicable to the Affiliate discount/Commission.

UTOvacation’s Assurance

UTOvacation"s Travel Assurance program enables passengers to be able to change participants’ name(s) or tour departure date one time for free without any administration fees up to 180 days prior to trip departure date.

• UTOvacation"s Travel Assurance Program must be purchased within 14 days of initial booking.

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 180 days before departure $ 99 - $ 399

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 120 days before departure $ 199 - $ 499

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 90 days before departure $ 299 - $ 599

• Please note, upon purchasing UTOvacation"s Travel Assurance program, you understand that this program is non-refundable and non-transferable.

Please note, when UTOvacation"s Travel Assurance program is purchased, payments made by the customer will first be applied to the UTOvacation"s Travel Assurance program and then to the remainder of the tour package.

Additional Conditions

During the tour or cruise, you will be considered have automatically abandoned your trip if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.

All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups.

UTOvacation is not responsible for any denied Travel Visa application and will not be offering a refund of received by you.

If a child- 18 years old or younger- is travelling abroad with only one parent/guardian, children must carry a notarized consent letter signed by non-accompanying parent/guardian. If a child is travelling alone they children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.

If a cruise line substitutes ships or changes its sailing by more than 24 hours, UTOvacation will advise you immediately and offer your choice of a full and immediate refund or a comparable alternate travel service acceptable to you. UTOvacation will not do so for scheduling alterations over 24 hours, if they are the result of mechanical problems with the ship, safety considerations, weather conditions, a strike or lock-out, or force majeure.

The credits in the Affiliate Program cannot be combined with any other promotions or coupons and redeemed in the same booking.

Any promotional coupons cannot be applied to any extra items including but not limited to visa service fees, gratuities, sightseeing, admission ticket fares, meal plans, single supplement charges, airport transfers, travel insurance, any taxes/surcharges and optional tours.

UTOvacation reserves the right to cancel or modify a tour any time prior to departure date if the group has less than ten passengers, subject to these terms and conditions.

All upgrade packages are 100% non-refundable, items including flight package, hotel, cruise cabin, meal package and etc.

UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. UTOvacation is not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list or contact us immediately at [email protected] for assistance.

Dispute Penalty

Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than

$299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.

Ensuring Secure Payments

Safeguarding your payment(s) is our top priority. In order to prevent fraud, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.

Tipping

For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.

These gratuities are not mandatory but are appreciated as recognition for excellent service and we thank you for your encouragement and generosity.

Shopping

Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.

Special Notes for Middle Eastern packages:

Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition.

1. It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period.

2. Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels,

clubs and restaurants, never in public open areas.

3. Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports.

4. Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy.

5. Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset.

6. Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel.

7. Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.

Specific requirements for cruise passengers

*Guests are not allowed to sail if entering the 24th week of pregnancy before or any time during cruising. A physician’s “Fit to cruise” note is required if a customer is pregnant 23 weeks or less at the time of debarkation. Please keep in mind that not every vessel has a doctor/nurse or facilities/equipment to accommodate the special need. Please be advised to also check with the insurance company for pregnancy-related care.

*Infants must be at least 6 months of age at the time of embarkation for any itineraries under 7 nights and 12 months of age for any itineraries more than 8 nights.

*Passengers above the age of 21 are permitted to cruise alone. Anyone under such age should get onboard and share a cabin with a parent or legal guardian with a proof. Such clients are forbidden to attend any gambling activities or consume any alcohol beverages. Parent(s) or legal guardian(s) shall be in full responsibility for the minors regarding their conducts and behaviors subject to the terms and conditions of cruise lines.

*Each traveler above the age of 80 shall represent and warrant that he/she is physically fit to

 travel on the voyage. Contact the cruise line of any existing physical health issues or any other conditions you may require medical attention/special care during the whole journey.

*We request all travelers to provide the accurate information for cruise reservation including name, age, gender, tour dates, nationality, passport number etc. Any change of the above will result in a one time $150USD/$200CAD penalty/surcharge per change within 110 days prior to the sailing. All name changes within the same stateroom will result in applicable cancellation.

*Gender X or any other identifications other than M or F might be prevented from going through the security checkpoint at the pier.

*When boarding, all passengers must be responsible for presenting passports valid for at least 6 months upon the end of the international travel date as well as any necessary immunizations and visas required for cruise itinerary. EVUS must be updated in a timely manner and we also strongly encourage our customers to visit the government foreign affairs website for any up to date travel advisories and safety recommendations.

*UTOvacation highly recommends guests to obtain travel/health insurance against any possible or potential issues related to any emergencies, delays, interruptions, cancellations or losses.

Any one who violates the above regulations or fails to provide the required travel documents will be denied for boarding the vessel at any time. UTOvacation shall not be entitled to have any further liability or offer any remedy whatsoever in this circumstance.

UTOvacation strongly recommends that you purchase travel insurance for any future travel plans. 

We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance. 

For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.

Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly. 

American Travel Insurance (click for more details)

Canadian Travel Insurance (click for more details)