FLIGHT CHOICE:

☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0

☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way

     Price: U$399/person

☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)

     Price: U$699/person

☆ Business Class Flight Upgrade: U$4000/person

HOTEL UPGRADE:

☆ Guaranteed city center 4 star hotel: U$599/person

☆ Upgrade to city center 5 star hotel: U$999/person

 OPTIONAL PROGRAMS (BOOK BEFORE YOUR DEPARTURE): 

☆ Private Airport Pick up / Drop off Service: U$120/person one way (Minimum To 2 PP).

☆ Day 5 & 8: Upgrade first class train tickets: U$100/person (two way)

 OPTIONAL PROGRAMS (BOOK ONSITE): 

☆ Day 3: Piazzas & Fountains of Rome Excursion: U$119/person

☆ Day 3: Indulge in an authentic Italian meal for dinner: U$49/person

☆ Day 4: Skip-the-line Guided Tour of Vatican Museums, St. Peter"s Basilica, and Sistine Chapel: U$129/person

☆ Day 7: Half-Day Tour to Pisa & The Leaning Tower: U$159/person

☆ Day 9: Gondola Ride in Venice: U$79/person

Stay Like A Local-Extensions:

1) Return Flight Extension-3 DAYS （Drop Off Service Not included )

                 Price: U$1299/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

2) Return Flight Extension-5 DAYS （Drop Off Service Not included)

                 Price: U$1399/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)

                 Price: U$1499/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

                 *Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.

4) Return Flight Extension: 6-30 DAYS （Drop Off Service Not included)  (Depart from other European Cities)

                 Price: U$1899/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

                 *Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.

                 *Return flight from Milan / Venice / Rome / London / Dublin / Barcelona / Madrid / Lisbon / Amsterdam / Brussels / Zurich / Berlin / Munich / Frankfurt / Prague / Vienna / Budapest

HAND-PICKED 4-STAR HOTEL ACCOMMODATIONS:

INTERNATIONAL AIR: (UTOvacation reserves the right to confirm the airlines below)

☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air Canada ☆ Lufthansa Airlines ☆ Jet Airways ☆ Lot Polish Airlines ☆ Tap Air Portugal ☆ Austrian Airlines ☆ KLM Airlines ☆ Alitalia ☆ Air France ☆ French Bee Airline ☆ Virgin Atlantic ☆ Vueling Airlines ☆ Air Caraibes ☆ Level Airline ☆ Norwegian Air Shuttle ☆ Iberia ☆ Air Italy ☆ Aeroflot ☆ Aer Lingus ☆ Finnair ☆ Swiss International Air Lines ☆ Scandinavian Airlines ☆ Brussels Airlines ☆ British Airways ☆ Turkish Airlines ☆ Ukraine Intl Airlines ☆ Royal Air Maroc ☆ Etihad Airways ☆ Egyptair ☆ Italia Trasporto Aereo ☆ Qatar Airways ☆ Royal Jordanian ☆ Emirates Airline ☆ Kuwait Airways

ITALY DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.

Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:

https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

Starting from 2025, all visitors that currently do not need a visa to enter Europe will be expected to apply for an ETIAS travel authorization (European Travel Information and Authorization System).

Learn about ETIAS：https://www.etiasvisa.com

More about Travel Documents

*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.

*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.

*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.

*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.

*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.

*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).

*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).

Italy officially the Italian Republic is a country located in the middle of the Mediterranean Sea in Southern Europe; its territory largely coincides with the homonymous geographical region. Italy is also considered part of Western Europe. A unitary parliamentary republic with Rome as its capital and largest city, the country covers a total area of 301,230 km2 (116,310 sq mi) and shares land borders with France, Switzerland, Austria, Slovenia and the enclaved microstates of Vatican City and San Marino. Italy has a territorial exclave in Switzerland, Campione. With over 60 million inhabitants,Italy is the third-most populous member state of the European Union.

Why visit Italy

With its natural beauty, incredible food, art, and style, Italy is a destination where even one visit is not enough. You will definitely come back for more, for its velvety tiramisu, piping hot melting cheese of a fresh pizza, the smooth cold taste of gelato, the perfect Instagram filter-like golden glow of Venice, the very elegant style of roman boutiques, sunlight spilt across olive trees.

1. Every nook and corner is full of history

Italy’s history rolls back millennia. As soon as you step on Italian soil, you will spot its ancient history and culture everywhere. Historic Italian cities such as Rome will show you gigantic traces of a mighty ancient empire, the Papal kingdom, and Renaissance noble families, while smaller cities like Florence will take you through the Middle Ages. You’ll also find Middle Age imprints in the towns of Viterbo, Bracciano, Perugia or Venice. Sardinia, on the other hand, is home to the Nuraghe stone towers from the Bronze Age, and villages belonging to the Mediterranean island’s ancient civilization. As Italy’s unification or Risorgimento into a single state of the Kingdom of Italy occurred relatively early in the 19th century, the diversity of its small states and kingdoms is intact. They might speak the same language, but every region has its own dialect, cuisine, history, culture, and specific tradition. Try the Pizza Napoletana in Campania, “Naked” ravioli with ricotta and spinach in Tuscany among the many regional dishes that Italy has to offer. The diversity of its culture and its huge historical heritage are just some of the many reasons why people love Italy.

2. Rich legacy of both art and architecture

Over the years, Italy’s rich legacy of art and architecture has seduced many. Stretching back to before Roman times and continuing today, the country is filled with many architectural and artistic treasures. Every epoch has its treasures and devotees, but the country is known for its wonderful artists, architects, engineers, and inventors, who changed the world. Have a look at Michelangelo’s ‘Pieta’ and ‘The Last Judgment’, Leonardo da Vinci’s ‘Renaissance Man’ or Titian’s ‘Venus of Urbino’ to marvel at their artistic genius or soak up some culture. The country is a haven for anyone that wishes to explore architecture and design over centuries. These pieces are on every bit of street or road you might find yourself in; in fact, it’s impossible to move around without bumping into a piece of history. A few of the most famous pieces of art include Florence’s elegant streetscapes, the beautifully preserved Colosseum in Rome, the incredible painted ceiling of the Sistine Chapel and the perfect marble dome of St Peter’s Cathedral in Vatican City, Venice’s beautiful arched bridges over its canals, the postcard-perfect tiers of colourful cottages of Positano just a shortlist of what Italian art and architecture have to offer.

3. A country with most world heritage sites in the world

If you are counting the number of World Heritage Sites, we can give you 55 reasons you should visit Italy. Yes, the small country of Italy is home to more UNESCO World Heritage Sites than any other European country in the world. Of its  55 sites, 50 are cultural and five are natural. As the birthplace of the Roman Empire and the Renaissance, Italy is home to Pompei, Herculaneum and Torre Annunziata, historical centres of Florence, Naples and Rome and the Dolomites. Explore the preserved ruins of the ancient Roman cities of Pompeii and Herculaneum which were buried by the eruption of Vesuvius in A.D. 79.

4. Immerse yourself in the beauty of landscapes

The natural landscapes that this country offers are truly magnificent. You will see diversity everywhere you go, from majestic mountains and picturesque lakes to sunny coastlines and stretches of dark green woods. Their mesmerising views are just a few one of the reasons why you should visit Italy. Catch the Dolomites in the northeast, the snow-capped Italian Alps in the north, where you can hike, bike or ski. The 18 peaks of the Dolomites, rising above 3,000 metres, and covering 141,903 hectares will offer you the most beautiful mountain landscapes anywhere, with vertical walls, sheer cliffs and a high density of narrow, deep and long valleys. Discover Italy’s magnificent lakes that are dotted among the valleys of these stunning mountains. Don’t miss the lakes set in the north, lakes  Como, Maggiore and Garda surrounded by green mountains and wonderful hills. Tired of mountains and lakes? Get lost in the fragrant orange groves of Sicily, get drunk in the vineyards of Tuscany and Lazio, and hike through millennia-old rock-cut homes and churches in ravine-cut lands of Basilicata.

5. A paradise for your mouth

Italian cuisine needs no introduction. It’s a favourite for most people around the world. A visit to Italy, of course, guarantees authentic delights of more than just your comfort foods of pizza and pasta. While different regions of Italy have their own specialities, no matter where you go, you will not be disappointed. Enjoy the fresh markets in every region with its new flavours, recipes (according to region), ingredients, cheese (such as Pecorino or Fossa cheese), bread (such as Focaccia or Coppia Ferrarese), sauces (such as carbonara or pesto) and kinds of pasta (there are around 350+ different kinds of pasta!). And wherever you go, you will find gelato everywhere. This quick afternoon snack is a cold creamy treat that you shouldn’t miss out. And don’t forget to explore the rich and bold flavours of Italian coffee culture, maybe with an espresso after dinner? Of course, no Italian meal is complete without a good house wine. With its many different grape varieties, it’s no surprise that Italy has surpassed France in the amount of wine it produces. When you get to visit Italy, don’t forget to sample its local wines that are delicately and perfectly paired with their great dishes.

6. Explore the longest coastline in europe

The pristine coastlines of Italy are washed by the waters of five seas: The Mediterranean, Adriatic, Ionian, Tyrrhenian, and Ligurian. You are never too far from a beach, as almost all of the 20 Italian regions (except Umbria) have access to the sea. So, enjoy an unparalleled summer holiday, lounging on beaches, tucking into fresh seafood, while admiring the beauty of the emerald blue sea. No matter what your beach style is, lavish resorts or rustic and historic sites, you will find a spot to meet all your demands and tastes.

Visa in Italy

U.S. citizens may enter Italy for up to 90 days for tourist or business purposes without a visa. All non-residents are required to complete a declaration of presence (dichiarazione di presenza).

The best time to visit Italy

The best time to visit Italy is during spring (March-May) and autumn (September-November), when the temperatures are comfortable and there are fewer crowds. Wildflowers in early April and rising temperatures through to the end of June are a real draw.

Language in Turkey

The official and most widely spoken language across the country is Italian, which started off as the medieval Tuscan of Florence. In parallel, many Italians also communicate in one of the local languages, most of which, like Tuscan, are indigenous evolutions of Vulgar Latin. Some local languages do not stem from Latin, however, but belong to other Indo-European branches, such as Cimbrian (Germanic), Arbëresh (Albanian), Slavomolisano (Slavic) and Griko (Greek). Other non-indigenous languages are spoken by a substantial percentage of the population due to immigration.

https://en.wikipedia.org/wiki/Languages_of_Italy

Currency in Italy

Like most of the rest of the European Union, Italy uses the Euro as its currency. You"ll see the Euro represented by both the symbol - € - and the initials: EUR.

Other Items/Electricity

Italy operates on a 230V supply voltage and 50Hz. The most common wall sockets in Italy are the EU standard plug type C, F but you may also find type L. Frequent travellers often have an all-in-one adapter that works all around the world, this would be suitable for all Italian wall socket types.

What to pack and what to wear for a trip to Italy

Check the weather forecast before your trip. Nothing will ruin your trip faster than being unprepared with the wrong clothing for the weather. Once you’ve researched the weather, you can focus on creating a capsule travel wardrobe, which should easily fit in a carryon suitcase with the help of packing cubes to compress your clothing.

Packing for Weather

In Spring (March to May): Italian spring is beautiful–you can spot flowers and green everywhere. I consider spring the best season to plan a trip to Italy, as the temperatures are more moderate compared to summer. Spring in Italy can be unpredictable. The temperatures can vary from chilly to warm and sometimes even hot, from a minimum of 15°C/59°F to a maximum of 28°C/82°F. When it rains, and during early morning hours, the temperature can go down to 10°C/50°F. Checking the weather forecast before any trip is always recommended.

In Summer (June to August): Summer in Italy is insanely hot: temperatures can reach 35°C/ 95°F or higher. Not only is the heat strong but the air can feel muggy and humid. Tropical-type showers may occur in some areas such as Venice. For example, what to wear in Italy in June will be pretty similar to your July and August wardrobe. Be careful to protect yourself during the hottest hours of the day by wearing sunblock and a sun hat.

In Fall (September to November): Autumn does not differ much from spring. Temperatures fluctuate from 15°C/59°F to 24°C/75°F and it rains quite a lot, so what to wear in Italy in September will be different than what to wear in Italy in October. In the plains in the north of Italy, you can experience foggy days, which are quite fascinating in cities like Venice or Milan.

In Winter (December to February): As mentioned before, winters can be quite cold. In the north, it snows a lot and sometimes it’s difficult to move around the city without slipping. The south is warmer but it snows at least once a year. Temperatures range from 10°C/50°F down to -8°C/18°F. And where the climate is humid, it’s colder–you can feel it in your bones.

When you’re visiting any country, it’s always good to obey their laws and respect the local culture.

Any of the travel products or services that you purchase from UTOvacation contains a contractual agreement between you and UTOvacation and it represents that you have agreed to UTOvacation Terms and conditions. Please make sure that you read carefully before making any payment. 
Reservation 

Online Reservations 
Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here) 
Step 2. Choose your desired departure date and departure city
Step 3. Enter the travellers’ information according to their passports. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.  
Step 4. Make your payment online ：A Non-refundable, non-transferable payment is required to secure the space.  （The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.）

Step 5. Finalize the booking by uploading all required documents to your online account no later than 180 days before your departure date (If you choose to provide your required documents after your initial booking ). In the event of delayed payment or late submission of essential travel documents, including but not limited to passport information and a valid passport copy, by 180 days of your departure date, your booking may be subject to suspension, cancellation, or forfeiture. If our supplier makes an exception and accepts your late booking (due to late payment and late document submission), you will be able to continue your tour with an additional surcharge for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.
Final Payment  
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.
* In addition, some products may require a second deposit before final payment. Please carefully review your product pages for reference. 

Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your balance or final payment will NOT be charged automatically by UTOvacation and payment reconciliation in time on your side is necessary to confirm your booking.

The full or balance payment (if any balance on your invoice) is required 180 days prior to the tour departure date. For all packages, please ensure the submission of all essential travel documents, including but not limited to passport information and a valid passport copy, by this date (180 days before the tour departure). In the event of delayed payment or late submission of essential travel documents, a surcharge will be applied for each traveler. The surcharge will align with the original total payment you completed during the booking, inclusive of all optional and mandatory fees detailed on the invoice. It is imperative to note that this surcharge is subject to the fees imposed by our suppliers.

Step 6. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure. 
By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Offline Reservations 
Step 1. Complete the reservation. 
Call 1-855-526-1286 to request a Booking Form. Fill out all the information on the Booking Form with an authentic signature and date on the bottom of the second page. It is the passenger"s responsibility to ensure documentation accuracy and travel documents validity. You will be liable for the full loss caused by incorrect information. By the time you full-fill the booking form, you have agreed to receive correspondence from UTOvacation which might include newsflash, email blast or any other promotions in the future.
Email/Fax your current and valid Passport Copy with the Booking Form together to [email protected]/416-251-7778  
Step 2. Finalize the booking. 
Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred. * In addition, some products may require a second deposit before final payment. Please carefully review your product pages for your reference. 
Step 3. Trip Confirmation. 
A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger one month prior to departure.
Make the reservations. A Non-refundable, non-transferable payment is required to secure the space.. We accept cash, cheque, money order, debit card, credit card, email transfer, TD transfer. A full payment is required when booking if the package is a special on-sale product. 
By booking your tour offline with UTOvacation.com, you acknowledge and agree to all terms and conditions including the Internet Sales & Deposit Policy and the Sales and Cancellation Policy.  You also confirm and agree that you understand that the deposit/payment at booking is non-refundable. 
Travel Visa  
The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)
• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here  
• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 administration fee.

A Word About Tipping

For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team.  This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.
Please remember that these gratuities are appreciated as recognition for excellent service and we thank you for your encouragement and generocity.

Infant/Baby
We don"t take any infants or babies under 2 years old for any of our tours. 

Trip Cancellation and Eligible Refunds 
Please ensure you have read the Trip Cancellation Policy in full and have not scrolled past or by-passed this section. 
UTOvacation reserves the right to cancel or modify a tour prior to departure date. An alternative departure date will be offered for no extra charge should there be any travel restrictions, lock-downs imposed by governments, health organizations, travel bureaus. A full travel credit will be offered for future trip rebooking or rescheduling if there are extreme cases happening which are all beyond our control including but not limited to any global pandemics, regional epidemics, wars, or any other acts of god.
All passenger cancellation after booking will be consider non refundable, any cancellation or change requests must be confirmed in written form by email  including your reservation number, full name and date of travel, cancellations will only be accepted in writing. 
Once air tickets are issued, they are considered non-refundable. Any cancellations made, whether prior to or after the commencement of travel, will not be eligible for a refund. An administration fee will also apply. No refund will be available once travel has begun. 
Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. 
All reservations, except where specified:

All refund-related processes will take around 6 to 8 weeks to process.
No refund will be available on departure date and/or after the tour has commenced (Including denied and/or rejected by Immigration Department or Custom of destination or Cruise port terminal officer). 
No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations. A surcharge may apply should there be any additional fees occurred from services refused by the passengers. i.e. Since air ticket, cruise ticket, transportation, accommodation, and meals have to be arranged in advance during high season (i.e.Holidays, Special Events, and other important activities and conventions), no departure date changed is allowed. No refund will be available on departure date change and/or booking cancellation. 
Any other charges, refunds or rebates caused by the acts of God, Force Majeure, natural disasters, fire, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by accident is beyond the responsibility of UTOvacation and therefore, you agree to hold UTOvacation harmless and non-liable for any refunds or compensation outside of the previously defined refund structure. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable. By signing the agreement the client agrees to any offer of a voucher, future company credit, or alternative arrangements as determined by management at that time. 
Should an outright travel ban be implemented by the departing or destination country/city, a full travel credit will be offered.  Refunds will not be granted for pre-existing situations at the destination country at the time of the booking. Please note, should UTOvacation incur any unexpected costs from its suppliers, these costs would be subtracted from and balance/travel credit issued to the passenger. 
 
Please note, any refundable amount will not include fees associated with Travel Visa’s which have already been issued or any services that have already been delivered or any incurred fees already charged by suppliers and such final refundable amount will be returned in the form of the original payment to the payer. 
All reschedule tours are considered non-refundable; regular cancellation policy does not apply.

Optional programs and trip extensions
The pre-paid deposit/tour fare for any of the early bird deals or promotional packages is not refundable.

No Show 
Should a passenger fail to participate in the scheduled daily activities or attend their scheduled tour for any reason, please note that all prepaid tour fares are non-refundable. 
Shopping During your Tour 
Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour. If you have any inquiries about the quality, price, after-sales service, etc., of the purchased goods, please contact the store directly.
Price Adjustments 
After the booking is confirmed, if the price increased following the imposition of a surcharge on fuel by the carrier or an increase in the exchange rate, insofar as the exchange rate applicable before the date on which the services are provided has increased by more than 5% since the date on which the contract was entered into; and/or if the increase, without taking into account any increase in the provincial sales tax or USA Canada"s goods and services tax, raising taxes, royalties or reauthorized charges by a competent public authority, is equal to or greater than 7% of the price of services, you may choose between a full and immediate reimbursement of the services or the provision of similar services.(except for acts of God, wars, national strikes, travel restrictions, significant inflations, global pandemic or anything beyond our control)
Tour Adjustments 
UTOvacation retains the right to adjust, modify or reschedule tours if deemed necessary. 
UTOvacation also reserves the right to adjust your tour date or itinerary if it feels it is in the best interest of its passengers especially in cases that involve the health and safety. This may include minor adjustments like the timing of a scheduled tour attraction visit to a complete date modification. 
UTOvacation will do its best to notify you of any such changes before your departure (Or as soon as possible if you have already departed). 
Stipulations. Please note, UTOvacation does its’ best to fulfill its tour obligations. However, UTOvacation is not liable for scenarios which impact room availability, tour execution, separate fees or other elements of the tour that is enforced by third party entities such as local and federal authorities. 

UTOvacation reserves the right to modify, reschedule the tour or issue a full travel credit to clients should there be any of the following situations occurring which are all beyond our control
1) Global/regional pandemics recognized by WHO/destination country health authority
2) Travel restrictions and protocols or lock-downs that are put in place imposed by local government or travel governing organizations
3) Flight cancellation or being unable to provide a full capacity by the airlines
4) Wars and strikes
5) Any other acts of God
An alternative departure date will be offered for no extra administration fees if clients wish to rebook the same package.
Cancellation policy applies if tour is requested to be cancelled by clients under the above situations.
A surcharge might incur imposed by the third party i.e. airlines, cruises, hotels, ground tour operators, any other service providers under the above situations.

Tour Credits

• Travel Credits are not reversible once used
• Travel Credits are not redeemable for cash
• Travel Credits will expire within a certain period. Please refer to the expiration date on your Travel Credit Invoice.
• Travel Credits may be used for more than one tour or destination
• Travel credits are applicable for booking any tour packages featured on the UTOvacation website, subject to prevailing prices and availability listed on the UTOvacation website.
• UTOvacation assumes no liability for price changes as they are contingent on supplier fluctuations.
• We strongly encourage customers to promptly select their desired products during promotions to secure and safeguard against potential future changes.

Please note: Travelcredit will be applied should there be any cancellation/refund occurs if thetour/service has been paid by travel credit in the initial transaction.

Travel Seat Arrangements 
Seating/Cabin assignment: UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All the spots are arranged by the airline/cruise line group department or randomly selected by the computer system. Therefore, UTO vacation cannot help the customers to change, reserve, pre-assign seats/cabins. 
Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details. 

Reservation Adjustments 
Changes to an existing reservation by the passenger for whatever the cause, will incur a $299 per person charge plus any additional supplier fees. This includes name changes and removal of any services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable. 
*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. See Airline Name Changes section for specific regulations.
Replacing a traveling passenger is subject to cancellation penalties and is not covered by this Reservation Changes policy. 
Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers. 
There are no refunds for unused services. 

Travel Insurance 
UTOvacation strongly recommends all tour members to purchase travel insurance at the time of booking. UTOvacation does not directly offer Travel Insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.  

Flight upgrade 
Our ticketing department will send you an email 30 days prior to your departure to confirm your flight details.   

Baggage 
Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company"s official website. 
Please note, some destinations baggage is not included in the fare. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes 
Please refer to your tour itinerary for the most updated information 

Tour Fare Excludes

• Visa Application Fee
• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc
• Optional Tours
• A Mandatory Service Charge & Tipping of U$160/person for the local services team that includes the tour guides, drivers, hotel, and restaurant staff. (not including the optional programs you attend)
  
• Any items not listed in the itinerary
• Single Supplement Fee (Our tour price is based on double occupancy. If a single passenger is traveling alone and not sharing a room for the entire trip, the tour price charged to the single traveler will be double the standard tour price.)
  
• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority"s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
• In the event of an “Act of God” and or Force Majeure, UTOvacation is not liable and reserves the right to remedy the situation as it sees fit.

Flight Package Description

Silver Flight Package ( Guaranteed maximum of one-stop/layover to your destination country gateway )

If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets.(Option and flight itinerary are subject to availability)

Gold Flight Package ( Guaranteed non-stop flight to your destination country gateway )

If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)

Vaccination

- Please be advised that the vaccination requirements are subject to change in each country and that it is the responsibility of the traveler and not UTOvacation to check about the requirements before the arrival of your destination. 

- The World Health Organization (WHO) emphasizes that all travelers should be up to date with routine vaccinations. Following to that, travelers should check that they have been fully vaccinated against measles, rubella, mumps, diphtheria, tetanus, pertussis (whooping cough), poliomyelitis, and COVID-19 before starting their travel. Non-immunized or incompletely immunized travelers should be offered the routine vaccinations recommended in their national immunization schedules, in addition to those needed for international travel (e.g. yellow fever vaccine).

- The WHO recommends the following vaccinations for travelers to South America: hepatitis A, hepatitis B, typhoid, cholera, yellow fever, and rabies. Some routine vaccinations are also recommended, such as measles, mumps, and rubella (MMR), tetanus, diphtheria and pertussis (Tdap), influenza, chickenpox, shingles, pneumonia, meningitis, and polio.

- Proof of yellow fever vaccination may be required for some travelers, based on their specific itinerary. It is possible to find further details on the WHO website.

The extra cost of schedule delay caused by Air Flight cancellation or change will be undertaken by passengers themselves. The missed itineraries will not be re-arranged. During the tour or cruise, it will be considered as surrendering application automatically if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise. 
All the extra costs will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups If a travel visa is denied for any reason either applied through UTOvacation Visa Service Center or applied on your own, the tour cancellation policy applies when cancellation of the tour is requested. UTOvacation holds no responsibilities for any denied Travel Visa application.   
If a child, 18 years old or younger, is travelling abroad with only one parent/guardian, children MUST carry a notarized consent letter signed by non-accompanying parent/guardian. If a child, 18 years old or younger is travelling alone, children MUST carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such a document may result in the rejection of boarding aircraft or vessel for the children concerned. 
Please note that some tour packages may require the compulsory gratuity which will be collected before your departure date. Failure to do so, UTOvacation reserves the right to cancel the booking (including all accommodations and flight arrangements) 
Cruise lines reserve the right to cancel, modify or substitute any scheduled port of calls and the schedule at any time and for any reason whatsoever without prior notice due to the navigation authority and water conditions. Any additional expenses caused by the trip interruption should be paid by the customers, which includes but not limited to meals, transportation, hotel accommodations, personal expense, and lost baggage. UTOvacation shall not be liable for any loss to guests. 
For children under 18 who will be occupying a bed, there will be an additional $100 supplement per child. Please note, this is only applicable to China discounted tours or any trip that includes China discounted tours.

Please note, there is a minimum attendant requirement (10 participants) for optional programs and Pre and Post tour extensions, UTOvacation reserves the right to cancel or modify optional programs and Pre and Post tour extensions prior to departure date.
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Please be advised that we will only respond to emails in the event of an emergency. For immediate assistance, we recommend contacting our customer support team through our online chat platform or by phone. UTOvacation assumes no responsibility in the event of a failure to contact us through online chat or phone and disclaims any liability for customers missing any travel documents or payments before or during the tour.

Important
Passengers are required to settle the final payment and submit valid passport copies/ necessary documents before the deadline or immediately when the suppliers, airlines, hotels will be or are at a stop sale. Please note, after confirming such bookings, any cancellation, tour change, name change or travel credit converting are not allowed.

Safeguarding your payment(s) is our top priority. In order to prevent any rampant fraudulence or deception, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.
Please note that the supplier provides all flight schedules. UTOvacation would not be held responsible or liable for any heavy layovers or arrival times that may affect your tour schedule. For example, if your flight arrives earlier than expected, your hotel accommodation may not be available for check-in. Likewise, you may arrive later than scheduled and early morning the next day. For customer who choose regular flights options, please note that you do not have choice for the flight companies,arrivel/departure time and numbers of layovers. If you request a better flight schedule, please check out the flight upgrade services we provide.
For customers who opt for regular flight options, please be advised that your flight schedule may include up to four stopovers, and layover times are not guaranteed. Your flight plan will precisely align with your intended travel schedule.
UTOvacation is not responsible for changes to the schedule, including alterations to routing or the number of stops in the itinerary, made by the airline company. Additionally, UTOvacation cannot provide compensation for schedule modifications, adjustments to seat assignments, or cancellations initiated by the airline.

Dispute Penalty
Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvacation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account.If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than $299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.

Remarks:
1) UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Brent Crude Oil Price Index or US/Canada Official CPI has jumped over 4% between your booking date and tour departure date.
2) UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. We are not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list. OR contact us immediately at [email protected] for assistance.
3) Please note that local city taxes are not included in the invoice amount. These taxes, as imposed by the city, are typically calculated on a per-person, per-night basis. The customer is responsible for paying the local city taxes directly while staying at the designated location.

UTOvacation strongly recommends that you purchase travel insurance for any future travel plans. 

We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance. 

For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.

Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly. 

American Travel Insurance (click for more details)

Canadian Travel Insurance (click for more details)