FLIGHT CHOICE:

☆ Regular Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with moderate layover time: + U$0

☆ Express Flight: We are trying to put you on a direct flight. If this is not possible, you will take flights with limited layover time of less than 6 hours each way

     Price: U$399/person

☆ Swift Flight: You will take a direct flight with no layover guaranteed (if there is (an) direct flight(s) service already existing between your departure gateway and the arrival gateway of your destination country)

     Price: U$699/person

☆ Business Class Flight Upgrade: U$4000/person

HOTEL UPGRADE:

☆ Guaranteed city center 4 star hotel: U$599/person

☆ Upgrade to city center 5 star hotel: U$999/person

 OPTIONAL PROGRAMS (BOOK BEFORE YOUR DEPARTURE): 

☆ Private Airport Pick up / Drop off Service: U$120/person one way (Minimum To 2 PP).

☆ Day 5 & 8: Upgrade first class train tickets: U$100/person (two way)

 OPTIONAL PROGRAMS (BOOK ONSITE): 

☆ Day 3: Piazzas & Fountains of Rome Excursion: U$119/person

☆ Day 3: Indulge in an authentic Italian meal for dinner: U$49/person

☆ Day 4: Skip-the-line Guided Tour of Vatican Museums, St. Peter"s Basilica, and Sistine Chapel: U$129/person

☆ Day 7: Half-Day Tour to Pisa & The Leaning Tower: U$159/person

☆ Day 9: Gondola Ride in Venice: U$79/person

Stay Like A Local-Extensions:

1) Return Flight Extension-3 DAYS （Drop Off Service Not included )

                 Price: U$1299/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

2) Return Flight Extension-5 DAYS （Drop Off Service Not included)

                 Price: U$1399/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

3) Return Flight Extension: 6-20 DAYS (Drop Off Service Not included)

                 Price: U$1499/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

                 *Please note the exact departure date may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.

4) Return Flight Extension: 6-30 DAYS （Drop Off Service Not included)  (Depart from other European Cities)

                 Price: U$1899/person

                 Included:

                 *Air Ticket change fee & fare difference from the original itinerary

                 *Please note the exact departure date or return city may be selected at a later point prior to final payment or you may specify your preferred return date in the "Remark" Column.

                 *Return flight from Milan / Venice / Rome / London / Dublin / Barcelona / Madrid / Lisbon / Amsterdam / Brussels / Zurich / Berlin / Munich / Frankfurt / Prague / Vienna / Budapest

HAND-PICKED 4-STAR HOTEL ACCOMMODATIONS:

INTERNATIONAL AIR: (UTOvacation reserves the right to confirm the airlines below)

☆ United Airline ☆ American Airline ☆ Delta Airline ☆ Air Canada ☆ Lufthansa Airlines ☆ Jet Airways ☆ Lot Polish Airlines ☆ Tap Air Portugal ☆ Austrian Airlines ☆ KLM Airlines ☆ Alitalia ☆ Air France ☆ French Bee Airline ☆ Virgin Atlantic ☆ Vueling Airlines ☆ Air Caraibes ☆ Level Airline ☆ Norwegian Air Shuttle ☆ Iberia ☆ Air Italy ☆ Aeroflot ☆ Aer Lingus ☆ Finnair ☆ Swiss International Air Lines ☆ Scandinavian Airlines ☆ Brussels Airlines ☆ British Airways ☆ Turkish Airlines ☆ Ukraine Intl Airlines ☆ Royal Air Maroc ☆ Etihad Airways ☆ Egyptair ☆ Italia Trasporto Aereo ☆ Qatar Airways ☆ Royal Jordanian ☆ Emirates Airline ☆ Kuwait Airways

ITALY DOES NOT REQUIRE A VISA FOR USA & CANADA PASSPORT HOLDERS.

Visit the "IATA Travel Centre" for detailed information on country-specific passport, visa and health requirements:

https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

Starting from 2025, all visitors that currently do not need a visa to enter Europe will be expected to apply for an ETIAS travel authorization (European Travel Information and Authorization System).

Learn about ETIAS：https://www.etiasvisa.com

More about Travel Documents

*It is your responsibility to ensure that you- and any child travelling with you- have all the valid travel documents necessary to enter in, exit from or transit through, each country/region on your itinerary. Note that the documents required for the outbound portion of your travel may differ from those required for the return.

*Your passport should be valid for six months beyond your date of return. Passport must be in good condition: passport damaged beyond normal wear and tear will not be accepted.

*Consult with the appropriate embassy, high commission or consulate about the travel document requirement for any country that you plan to enter in, exit from or transit through.

*Some country no longer issue paper visas but rather electronic visas. E-Visa holders must present the printed e-Visa and valid passport at the checkpoint.

*International travel with infants and children may be required to show documentary evidence of your relationship and a Letter Consent or permission for the child’s travel from the parent(s) or legal guardian not present.

*Americans holding dual citizenship must travel to the United States with a valid U.S. passport. American permanent residents returning to the United States from abroad must carry a valid passport and a valid U.S. Permanent Resident Card (Green Card).

*Canadians holding dual citizenship must travel to Canada with a valid Canadian passport. Canadian permanent residents returning Canada from abroad must carry a valid passport and a valid Canadian Permanent Resident Card (PR Card).

Italy officially the Italian Republic is a country located in the middle of the Mediterranean Sea in Southern Europe; its territory largely coincides with the homonymous geographical region. Italy is also considered part of Western Europe. A unitary parliamentary republic with Rome as its capital and largest city, the country covers a total area of 301,230 km2 (116,310 sq mi) and shares land borders with France, Switzerland, Austria, Slovenia and the enclaved microstates of Vatican City and San Marino. Italy has a territorial exclave in Switzerland, Campione. With over 60 million inhabitants,Italy is the third-most populous member state of the European Union.

Why visit Italy

With its natural beauty, incredible food, art, and style, Italy is a destination where even one visit is not enough. You will definitely come back for more, for its velvety tiramisu, piping hot melting cheese of a fresh pizza, the smooth cold taste of gelato, the perfect Instagram filter-like golden glow of Venice, the very elegant style of roman boutiques, sunlight spilt across olive trees.

1. Every nook and corner is full of history

Italy’s history rolls back millennia. As soon as you step on Italian soil, you will spot its ancient history and culture everywhere. Historic Italian cities such as Rome will show you gigantic traces of a mighty ancient empire, the Papal kingdom, and Renaissance noble families, while smaller cities like Florence will take you through the Middle Ages. You’ll also find Middle Age imprints in the towns of Viterbo, Bracciano, Perugia or Venice. Sardinia, on the other hand, is home to the Nuraghe stone towers from the Bronze Age, and villages belonging to the Mediterranean island’s ancient civilization. As Italy’s unification or Risorgimento into a single state of the Kingdom of Italy occurred relatively early in the 19th century, the diversity of its small states and kingdoms is intact. They might speak the same language, but every region has its own dialect, cuisine, history, culture, and specific tradition. Try the Pizza Napoletana in Campania, “Naked” ravioli with ricotta and spinach in Tuscany among the many regional dishes that Italy has to offer. The diversity of its culture and its huge historical heritage are just some of the many reasons why people love Italy.

2. Rich legacy of both art and architecture

Over the years, Italy’s rich legacy of art and architecture has seduced many. Stretching back to before Roman times and continuing today, the country is filled with many architectural and artistic treasures. Every epoch has its treasures and devotees, but the country is known for its wonderful artists, architects, engineers, and inventors, who changed the world. Have a look at Michelangelo’s ‘Pieta’ and ‘The Last Judgment’, Leonardo da Vinci’s ‘Renaissance Man’ or Titian’s ‘Venus of Urbino’ to marvel at their artistic genius or soak up some culture. The country is a haven for anyone that wishes to explore architecture and design over centuries. These pieces are on every bit of street or road you might find yourself in; in fact, it’s impossible to move around without bumping into a piece of history. A few of the most famous pieces of art include Florence’s elegant streetscapes, the beautifully preserved Colosseum in Rome, the incredible painted ceiling of the Sistine Chapel and the perfect marble dome of St Peter’s Cathedral in Vatican City, Venice’s beautiful arched bridges over its canals, the postcard-perfect tiers of colourful cottages of Positano just a shortlist of what Italian art and architecture have to offer.

3. A country with most world heritage sites in the world

If you are counting the number of World Heritage Sites, we can give you 55 reasons you should visit Italy. Yes, the small country of Italy is home to more UNESCO World Heritage Sites than any other European country in the world. Of its  55 sites, 50 are cultural and five are natural. As the birthplace of the Roman Empire and the Renaissance, Italy is home to Pompei, Herculaneum and Torre Annunziata, historical centres of Florence, Naples and Rome and the Dolomites. Explore the preserved ruins of the ancient Roman cities of Pompeii and Herculaneum which were buried by the eruption of Vesuvius in A.D. 79.

4. Immerse yourself in the beauty of landscapes

The natural landscapes that this country offers are truly magnificent. You will see diversity everywhere you go, from majestic mountains and picturesque lakes to sunny coastlines and stretches of dark green woods. Their mesmerising views are just a few one of the reasons why you should visit Italy. Catch the Dolomites in the northeast, the snow-capped Italian Alps in the north, where you can hike, bike or ski. The 18 peaks of the Dolomites, rising above 3,000 metres, and covering 141,903 hectares will offer you the most beautiful mountain landscapes anywhere, with vertical walls, sheer cliffs and a high density of narrow, deep and long valleys. Discover Italy’s magnificent lakes that are dotted among the valleys of these stunning mountains. Don’t miss the lakes set in the north, lakes  Como, Maggiore and Garda surrounded by green mountains and wonderful hills. Tired of mountains and lakes? Get lost in the fragrant orange groves of Sicily, get drunk in the vineyards of Tuscany and Lazio, and hike through millennia-old rock-cut homes and churches in ravine-cut lands of Basilicata.

5. A paradise for your mouth

Italian cuisine needs no introduction. It’s a favourite for most people around the world. A visit to Italy, of course, guarantees authentic delights of more than just your comfort foods of pizza and pasta. While different regions of Italy have their own specialities, no matter where you go, you will not be disappointed. Enjoy the fresh markets in every region with its new flavours, recipes (according to region), ingredients, cheese (such as Pecorino or Fossa cheese), bread (such as Focaccia or Coppia Ferrarese), sauces (such as carbonara or pesto) and kinds of pasta (there are around 350+ different kinds of pasta!). And wherever you go, you will find gelato everywhere. This quick afternoon snack is a cold creamy treat that you shouldn’t miss out. And don’t forget to explore the rich and bold flavours of Italian coffee culture, maybe with an espresso after dinner? Of course, no Italian meal is complete without a good house wine. With its many different grape varieties, it’s no surprise that Italy has surpassed France in the amount of wine it produces. When you get to visit Italy, don’t forget to sample its local wines that are delicately and perfectly paired with their great dishes.

6. Explore the longest coastline in europe

The pristine coastlines of Italy are washed by the waters of five seas: The Mediterranean, Adriatic, Ionian, Tyrrhenian, and Ligurian. You are never too far from a beach, as almost all of the 20 Italian regions (except Umbria) have access to the sea. So, enjoy an unparalleled summer holiday, lounging on beaches, tucking into fresh seafood, while admiring the beauty of the emerald blue sea. No matter what your beach style is, lavish resorts or rustic and historic sites, you will find a spot to meet all your demands and tastes.

Visa in Italy

U.S. citizens may enter Italy for up to 90 days for tourist or business purposes without a visa. All non-residents are required to complete a declaration of presence (dichiarazione di presenza).

The best time to visit Italy

The best time to visit Italy is during spring (March-May) and autumn (September-November), when the temperatures are comfortable and there are fewer crowds. Wildflowers in early April and rising temperatures through to the end of June are a real draw.

Language in Turkey

The official and most widely spoken language across the country is Italian, which started off as the medieval Tuscan of Florence. In parallel, many Italians also communicate in one of the local languages, most of which, like Tuscan, are indigenous evolutions of Vulgar Latin. Some local languages do not stem from Latin, however, but belong to other Indo-European branches, such as Cimbrian (Germanic), Arbëresh (Albanian), Slavomolisano (Slavic) and Griko (Greek). Other non-indigenous languages are spoken by a substantial percentage of the population due to immigration.

https://en.wikipedia.org/wiki/Languages_of_Italy

Currency in Italy

Like most of the rest of the European Union, Italy uses the Euro as its currency. You"ll see the Euro represented by both the symbol - € - and the initials: EUR.

Other Items/Electricity

Italy operates on a 230V supply voltage and 50Hz. The most common wall sockets in Italy are the EU standard plug type C, F but you may also find type L. Frequent travellers often have an all-in-one adapter that works all around the world, this would be suitable for all Italian wall socket types.

What to pack and what to wear for a trip to Italy

Check the weather forecast before your trip. Nothing will ruin your trip faster than being unprepared with the wrong clothing for the weather. Once you’ve researched the weather, you can focus on creating a capsule travel wardrobe, which should easily fit in a carryon suitcase with the help of packing cubes to compress your clothing.

Packing for Weather

In Spring (March to May): Italian spring is beautiful–you can spot flowers and green everywhere. I consider spring the best season to plan a trip to Italy, as the temperatures are more moderate compared to summer. Spring in Italy can be unpredictable. The temperatures can vary from chilly to warm and sometimes even hot, from a minimum of 15°C/59°F to a maximum of 28°C/82°F. When it rains, and during early morning hours, the temperature can go down to 10°C/50°F. Checking the weather forecast before any trip is always recommended.

In Summer (June to August): Summer in Italy is insanely hot: temperatures can reach 35°C/ 95°F or higher. Not only is the heat strong but the air can feel muggy and humid. Tropical-type showers may occur in some areas such as Venice. For example, what to wear in Italy in June will be pretty similar to your July and August wardrobe. Be careful to protect yourself during the hottest hours of the day by wearing sunblock and a sun hat.

In Fall (September to November): Autumn does not differ much from spring. Temperatures fluctuate from 15°C/59°F to 24°C/75°F and it rains quite a lot, so what to wear in Italy in September will be different than what to wear in Italy in October. In the plains in the north of Italy, you can experience foggy days, which are quite fascinating in cities like Venice or Milan.

In Winter (December to February): As mentioned before, winters can be quite cold. In the north, it snows a lot and sometimes it’s difficult to move around the city without slipping. The south is warmer but it snows at least once a year. Temperatures range from 10°C/50°F down to -8°C/18°F. And where the climate is humid, it’s colder–you can feel it in your bones.

When you’re visiting any country, it’s always good to obey their laws and respect the local culture.

“These conditions apply to all travel booked on or after August 22, 2024. For all travel booked prior to August 22, 2024, the applicable conditions are outlined on your invoice and booking confirmation email. ”

Your agreement with UTOvacation is subject to the terms and conditions outlined below.

Please read them careful prior to deciding whether to enter into this agreement. Do not hesitate to ask a UTOvacation staff member of any questions you may have in respect to these conditions before booking your travel. They are required to answer any questions you may arising from the information provided during the booking process and these terms and conditions. These terms and conditions can also be found on UTOvacation’s website at utovacation.com.

By booking your tour online with UTOvacation.com you acknowledge and agree to all terms and conditions herein.

Online Reservations

Step 1. Visit UTOvacation website: www.utovacation.com, login or register your account. (Learn how to book online Click Here)

Step 2. Choose your desired departure date and departure city

Step 3. Please identify and provide the contact information for the main passenger. All communication from UTOvacation will be sent to the main passenger only.

Step 4. Review the required documents page, provide the requested passport information for each traveller, and upload the requested passport information for each traveller.

Step 5. Read these terms and conditions and, if agreeable, indicate that you agree to abide by them.

Step 6. Make a deposit online. A Non-refundable, non-transferable payment is required to secure the space. The specific deposit amount is determined by the requirements specified on the product pages and the amount indicated during the enrollment process for each respective product.

Step 5. Finalize the booking.

Final Payment

Balance payment of any regular products or services is due 180 days prior to departure unless specified. If the full payment is not obtained by the due date, UTOvacation reserves the right to cancel such reservation and retain the pre-paid deposit to cover any expenses occurred.

Step 6. Trip Confirmation.

A final trip confirmation by email including day by day itinerary, hotel information, and flight information will be sent to the main contact passenger approximately one month before departure.

UTOvacation notice

Generally

If UTOvacation becomes aware of a change to any matter that might have affected your decision to purchase this travel, they will promptly advise you of this change.

Such notices may include doubt as to your tour meeting minimum attendant requirements thereby threatening cancellation or alteration of your tour. In either such circumstances UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation minus such amounts already received by you directly from or on behalf of the relevant travel supplier.

Specifically

If UTOvacation becomes aware of the following events, it will promptly notify you and offer you the choice of a full and immediate refund or comparable alternative travel acceptable to you:

1. Transportation that forms part of your travel is delayed or advanced by at least 24 hours, unless caused by mechanical problems, safety considerations, weather conditions, a strike or lockout, or force majeure.

2. A different cruise ship is substituted (if applicable)

3. An accommodation is changed, or the standard of the accommodation is changed.

4. The contract permits price increases by more than 7%, except any increase resulting from an increase in sales tax.

5. The documents needed for the trip have changed because of changed transportation routing and there is not enough time for you to obtain the documents before departure.

Travel Outside Canada

You will require your passport and, depending on your destination, a travel visa, to travel to your destination. The entry to a stopover country or your final destination may be refused if the required information and travel documents are incomplete or even if they are complete.

UTOvacation is not responsible in either circumstance for denial of entry to a country by their relevant officials.

Before entering into an agreement with a customer for travel services and taking payment, UTOvacation will advise you of the typical information and travel documents, such as passports, visas, affidavits, and notarized consent letters, that will be needed for each person whom travel services are being purchased. Please utilize the IATA as a resource - https://www.iatatravelcentre.com/passport-visa-health-travel-document-requirements.htm

The living standards and practices at your destination in respect to the provision of utilities, services, and accommodation may differ from those found in Canada.

Travel Visa

The following documents from the passenger are required if travel visa is applied through UTOvacation’s Visa Center:

• Original Passport (Make sure your actual passport must be valid at least 6 months beyond the date of your expected departure time)

• Recent passport size photo with white background. Please note, each countries requirement may differ, please check requirement click here

• Visa Application Form (Complete with signature and date)

*Remarks: If acquiring a visa on your own, the supporting documents will be provided from UTOvacation One Month prior to the trip departure date. Supporting documents requested early are subject to a $100 per person administration fee.

Visit the “IATA Travel Centre” for detailed information on country-specific passport, visa and health requirements: click here

Payment Info

Payment amounts and due date shall be outlined on your invoice. Kindly be advised that you will receive our emails before the set payment due dates. The first notice will be within two weeks following your initial deposit. The second notices will be 180 days before the tour departure date and will remind you to settle your 2nd deposit and final payment respectively for the tour package you have reserved. Please check your email regularly, including your junk box, to ensure you don’t miss a notice.

Please note: Your timely payment is important to guarantee your seat/cabin and ensure the overall tour package price. Your balance or final payment will NOT be charged automatically by UTOvacation.

Full or final payment is due 180 days before tour departure date. Travel documents, including but not limited to, a valid Passport copy shall be collected prior to booking.

Trip Cancellation and Eligible Refunds

UTOvacation Cancellations or Modifications

UTOvacation reserves the right to cancel or reschedule a tour prior to departure date. The travel provider may also be unable to provide the travel services you contracted for. In either such circumstances UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation minus such amounts already received by you directly from or on behalf of the relevant travel supplier.

Refunds may take up to 6 to 8 weeks to process but UTOvacation will make best efforts to provide a refund as soon as possible.

Please note, any refundable amount will not include fees associated with Travel Visas already been issued, any services that have already been delivered, or any incurred fees already charged by suppliers when such amounts will be returned directly to you from the supplier.

Customer Cancellations and Modifications

Subject to these terms and conditions, if a customer cancels their travel before or during their travel, any and all payments made to UTOvacation are non-refundable. This includes cancellation due to denial and/or rejected by relevant immigration and/or customs department, cruise port terminal officer, inability to obtain necessary visas and/or passports, or any other reason outside UTOvacation’s control, other than cancellation by a travel provider.

Cancellation or change requests must be confirmed in writing by email including your reservation number, full name and date of travel. Cancellations will only be accepted in writing.

No refund or reimbursement will be available to passengers who voluntarily forego meals, cruise, tours and/or accommodations for which they specifically paid for. A surcharge may apply should there be any additional fees occurred from services refused by the passengers.

Optional programs

In order to secure your spot and price for any of the early bird deals or promotional packages, a full payment or deposit may be required at UTOvacation’s discretion.

No Show- Sponsored Tour

If your travel is a sponsored tour and the sponsor requires that all passengers attend all the included activities during the trip, “No Show” fees will apply. Each and any no show in this instance will incur a penalty of $100 per person, per day. If the traveller does not attend daily activities, payment will be immediately collected for the day missed. This penalty applies no matter the cause (including illness, flight/cruise delays, quarantines, and etc). If passengers do not attend the activities or pay associated penalties for missing scheduled activities, the sponsoring associations will cancel remaining hotels and flights.

Liability

The customer shall hold UTOvacation harmless for all damages incurred and harm suffered as a result of actions or inaction of an another out of its control. Furthermore, should the traveller violate any local/provincial or national laws during their travels, UTOvacation is not responsible or liable for any damages or harm suffered.

No children under 2 years old

UTOvacation does not allow travel of children less than 2 years old.

Price Adjustments

You agreement permits price increases. After the booking is confirmed, if the total price and the cumulative increase, except any increase result from increase in sales tax, is more than 7%, the customer has the right to cancel the contract and obtain a full refund. You are responsible for paying for the increase if 1) the increase is less than 7% for reasons other than increase of sales tax, 2) the increase is more than 7% as a result from increase in sales tax, or 3) the increase is more than 7% for reasons other than increase in sales tax and you wish to proceed with the travel.

No price increases are permitted after you have paid UTOvacation in full

UTOvacation reserves the right to impose relevant fuel/inflation surcharge if Crude Oil Price Index or US/Canada Official CPI has increases by 4% or more between your booking date and tour departure date.

Tour Adjustments

UTOvacation retains the right to modify tours, if deemed in the best interest of its passengers, including in cases that involve the health and safety. UTOvacation will do its best to notify you of any such changes before your departure, or as soon as possible if you have already departed. If the adjustment is due to the supplier failing to provide travel services paid for by you at your desired time, UTOvacation will offer the customer the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation.

Travel Seat Arrangements

Seating/Cabin assignment

The customer understands and accepts that UTOvacation has no power to control the seating selection on the aircraft or cabin location on the cruise (unless where specified). All seating is arranged by the airline or cruise line. UTO vacation cannot help customer change pre-assigned seats/cabins.

Preferred Seat Upgrade: UTOvacation will not be responsible for any preferred seat upgrade on aircraft (except for business or first class seats). Some cruise packages allow the selection of cabins at the time of booking for an upgraded price; please refer to the product page for details.

Reservation Adjustments

Changes to an existing reservation by the passenger for whatever the cause, will incur a $100 per person charge plus any additional supplier fees. This includes name changes and removal of any

services such as optional tours and transfers. The deposit and/or full payment for any optional feature that is on an early bird or special sale promotion is non-refundable and non-transferable.

*Please note that name changes to airline or cruise line reservations are subject to full cancellation or re-booking. Replacing a travelling passenger or is subject the cancellation conditions outlined in these terms and conditions.

Changes or additional requests after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. UTOvacation will make its best effort to minimize these costs, however, all payment will be payable by request of the local service providers.

There are no refunds for unused services.

Travel Insurance

UTOvacation strongly recommends all tour members to purchase trip cancellation and health insurance at the time of booking, including health insurance. UTOvacation does not directly offer such insurance. The Travel Insurance recommended by UTOvacation are facilitated and owned by third party operators. Any Travel Insurance purchased by the passenger is governed by the third party and UTOvacation is not liable or responsible for said insurance.

Baggage

Each airline company has its own rules and regulations with the baggage weight, size, and number. The best way to find out the rules and regulations is to go visit the airline company official website.

Please note that for some destinations, baggage is not included in your package. Refer to your specific tour product page’s terms & conditions for specific baggage allowances.

Tour Fare Includes

Please refer to your tour itinerary for the most updated information.

Tour Fare Excludes

• Visa Application Fee

• Any personal charges, such as phone bills, laundry, postage, and baggage over-weight charge, insurance, beverages, water, etc

• Optional Tours

• Any other charges or incremental costs caused by the acts of God, Force Majeure, natural disasters, fires, weather, governmental and local authority’s order, political change, strikes, war, riots, quarantine, custom regulations, damages or inquiry caused by the accident beyond the responsibilities of UTOvacation or incurred due to the tourist action violating any law.

o If such events lead to the travel supplier failing to provide your travel services UTOvacation will offer you the choice of a travel credit acceptable to you, comparable re-scheduled travel acceptable to you, or reimburse you the amounts paid to UTOvacation

Flight Package Description

Silver Flight Package (Guaranteed maximum of one-stop/layover to your destination country gateway ). If your departure city has indirect flight(s) with only one stop/layover to connect your destination country gateway, we guarantee to provide you with flight with only one stop/layover to your destination country gateway if you select such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)

Gold Flight Package (Guaranteed non-stop flight to your destination country gateway )

If your departure city has regular direct flight(s) to connect your destination country gateway, we guarantee to provide you with a non-stop flight to your destination country gateway if you select

such package early enough before we issue the tickets. (Option and flight itinerary are subject to availability)

UTOvacation’s Affiliate Program

Customers who book via the Affiliate link may not switch tours or reschedule and apply the previous amount or percentage of discount/commission to future trips. Discounts that are offered are only applicable to initial tour purchase and non-transferable.

Please note, for customers who have booked via the Affiliate program, tour change fees will be applicable should you decide to reschedule originally purchased tours. Please refer to the terms and conditions on the Product Page.

UTOvacation’s Affiliate discounts/commissions are not redeemable for cash or future travel credit regardless of circumstances. The value of the Affiliate will be deducted from your final payment if applicable.

Please note, the Affiliate commission is only applicable to the initial purchase. Future additional purchases are not applicable to the Affiliate discount/Commission.

UTOvacation’s Assurance

UTOvacation"s Travel Assurance program enables passengers to be able to change participants’ name(s) or tour departure date one time for free without any administration fees up to 180 days prior to trip departure date.

• UTOvacation"s Travel Assurance Program must be purchased within 14 days of initial booking.

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 180 days before departure $ 99 - $ 399

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 120 days before departure $ 199 - $ 499

• UTOvacation"s Travel Assurance Program: reschedule/rebook up to 90 days before departure $ 299 - $ 599

• Please note, upon purchasing UTOvacation"s Travel Assurance program, you understand that this program is non-refundable and non-transferable.

Please note, when UTOvacation"s Travel Assurance program is purchased, payments made by the customer will first be applied to the UTOvacation"s Travel Assurance program and then to the remainder of the tour package.

Additional Conditions

During the tour or cruise, you will be considered have automatically abandoned your trip if you do not attend the pre-arranged tour or check in the prearranged hotel or cruise.

All the extra cost will be undertaken by the client voluntarily. UTOvacation reserves the right to abandon any clients if such clients violate the law or damage the interest of tour groups.

UTOvacation is not responsible for any denied Travel Visa application and will not be offering a refund of received by you.

If a child- 18 years old or younger- is travelling abroad with only one parent/guardian, children must carry a notarized consent letter signed by non-accompanying parent/guardian. If a child is travelling alone they children must carry a notarized consent letter signed by both parents/guardian. Such a consent letter may be requested by immigration authorities when entering or leaving from a foreign country or by North American officials when re-entering into USA or Canada. Failure of presenting such document may result in the rejection of boarding aircraft or vessel for the children concerned.

If a cruise line substitutes ships or changes its sailing by more than 24 hours, UTOvacation will advise you immediately and offer your choice of a full and immediate refund or a comparable alternate travel service acceptable to you. UTOvacation will not do so for scheduling alterations over 24 hours, if they are the result of mechanical problems with the ship, safety considerations, weather conditions, a strike or lock-out, or force majeure.

The credits in the Affiliate Program cannot be combined with any other promotions or coupons and redeemed in the same booking.

Any promotional coupons cannot be applied to any extra items including but not limited to visa service fees, gratuities, sightseeing, admission ticket fares, meal plans, single supplement charges, airport transfers, travel insurance, any taxes/surcharges and optional tours.

UTOvacation reserves the right to cancel or modify a tour any time prior to departure date if the group has less than ten passengers, subject to these terms and conditions.

All upgrade packages are 100% non-refundable, items including flight package, hotel, cruise cabin, meal package and etc.

UTOvacation usually sends out important notifications including but not limited to destination health protocols, travel industry policies, tour updates and safety alerts to our agents/customers by newsletter through email. UTOvacation is not responsible for trip delay, service cancellation, price increase or any other types of loss caused by unsubscribing from our email list, wrong email address or a lack of checking email box/spam folder/junk folder on a regular basis. If you have not received our newsletter for a long time, make sure your email address is effective/valid and you are on our email list or contact us immediately at [email protected] for assistance.

Dispute Penalty

Please note, if a customer requires cancellation of a product or service, kindly reach out to UTOvcation customer service. If a customer files a dispute/chargeback directly with their bank, the order will be automatically canceled and suspended in your account. If a customer wishes to reinstate their purchase or credit, they must pay a disputed penalty of $299 per transaction if the total payment amount exceeds $299; 50% of the total invoice amount if the amount is less than

$299; all dispute penalties are per transaction. Chargeback fees, transaction fees, administration expenses, marketing/acquisition costs, and operations charges are all part of the disputed penalty. After you have reinstated your order and paid the disputed penalty, you will receive the travel credit. The travel credit can be used to book the same or different tours on our website. You will not be reinstated to your original order, and the amount you paid for that excursion will not be guaranteed.

Ensuring Secure Payments

Safeguarding your payment(s) is our top priority. In order to prevent fraud, we ask our customers to settle payment(s) through your account on UTOvacation official website at www.utovacation.com. Should you choose offline payment submission, Cheque/Money order/Bank draft/Credit card (with credit card authorization form filled out and signed) are accepted and the payee must be UTOvacation. Please be advised that UTOvacation has never been allowing Bank transfer/Email transfer for transactions and Cash is not recommended. If you find something suspicious regarding your payment, please call 1-855.526.1286 before any further actions.

Tipping

For the on-tour convenience of some itineraries, we will collect all gratuities which is to be shared by our local team. This may include tour leaders, guides, drivers, baggage porters, airport coordinators, restaurant waiters for all included meals and other staff in the team behind the scenes.

These gratuities are not mandatory but are appreciated as recognition for excellent service and we thank you for your encouragement and generosity.

Shopping

Although we would be happy to assist your shopping needs, UTOvacation would not be responsible for price, quality, and service of any goods purchased during the tour.

Special Notes for Middle Eastern packages:

Please be advised that traveling in the Middle East requires open-mind and willingness to respect the local culture, religion and tradition.

1. It is highly recommended that women wear tops covering shoulders and skirts falling below the knee in public. Knee-length shorts are allowed for men. It is customary for women to cover their shoulders and hair and men to have shirts and long pants when visiting a mosque or temple. More conservative dress is expected during the Ramadan or Jewish holiday period.

2. Non-Muslims above the age of 21 are only allowed to consume alcohol in licensed hotels,

clubs and restaurants, never in public open areas.

3. Taking photographs of individuals, especially females, needs a permission first. Do not take any pictures with military facilities, borders and airports.

4. Horse carts and camel rides at tourist sites are mostly not included in the entrance fees. We suggest that you negotiate ride fare and tips with the merchant beforehand in order to avoid any unexpected situation at the end of the ride. Keep the exact change in local currency handy.

5. Ramadan is the holy month for the Islamic world and all Muslims have to fast from dawn to dusk without eating, drinking or smoking. Alcohol is available in licensed bars and restaurants after sunset for non-Muslims. Tourist hotels usually keep one restaurant open during the day catering to resident guests. Also during Ramadan month, live performance, certain music and dancing are prohibited. Shops are open after sunset.

6. Most hotels and restaurants provide kosher foods with no pork or shellfish in Israel.

7. Shabbat is the Jewish holy-day and day of rest of the week. It starts on every Friday after sunset and ends on Saturday evening. Offices, public transportation (except for taxi), private businesses are closed (i.e., stores and restaurants) and reopen after the Shabbat.

Specific requirements for cruise passengers

*Guests are not allowed to sail if entering the 24th week of pregnancy before or any time during cruising. A physician’s “Fit to cruise” note is required if a customer is pregnant 23 weeks or less at the time of debarkation. Please keep in mind that not every vessel has a doctor/nurse or facilities/equipment to accommodate the special need. Please be advised to also check with the insurance company for pregnancy-related care.

*Infants must be at least 6 months of age at the time of embarkation for any itineraries under 7 nights and 12 months of age for any itineraries more than 8 nights.

*Passengers above the age of 21 are permitted to cruise alone. Anyone under such age should get onboard and share a cabin with a parent or legal guardian with a proof. Such clients are forbidden to attend any gambling activities or consume any alcohol beverages. Parent(s) or legal guardian(s) shall be in full responsibility for the minors regarding their conducts and behaviors subject to the terms and conditions of cruise lines.

*Each traveler above the age of 80 shall represent and warrant that he/she is physically fit to

 travel on the voyage. Contact the cruise line of any existing physical health issues or any other conditions you may require medical attention/special care during the whole journey.

*We request all travelers to provide the accurate information for cruise reservation including name, age, gender, tour dates, nationality, passport number etc. Any change of the above will result in a one time $150USD/$200CAD penalty/surcharge per change within 110 days prior to the sailing. All name changes within the same stateroom will result in applicable cancellation.

*Gender X or any other identifications other than M or F might be prevented from going through the security checkpoint at the pier.

*When boarding, all passengers must be responsible for presenting passports valid for at least 6 months upon the end of the international travel date as well as any necessary immunizations and visas required for cruise itinerary. EVUS must be updated in a timely manner and we also strongly encourage our customers to visit the government foreign affairs website for any up to date travel advisories and safety recommendations.

*UTOvacation highly recommends guests to obtain travel/health insurance against any possible or potential issues related to any emergencies, delays, interruptions, cancellations or losses.

Any one who violates the above regulations or fails to provide the required travel documents will be denied for boarding the vessel at any time. UTOvacation shall not be entitled to have any further liability or offer any remedy whatsoever in this circumstance.

UTOvacation strongly recommends that you purchase travel insurance for any future travel plans. 

We have curated two reputable partners one in the USA and one for Canada. Once you have made your trip selection, please select the option of purchasing travel insurance. 

For USA patrons, in order to qualify for the “Cancel For Any Reason” Option offered by John Hancock, you will need to purchase your insurance within 14 days of your initial deposit. Other insurance policies may be purchased later.

Please note, the travel insurance that is available for purchase is with our affiliate partners and not a direct product or offering of UTOvacation. For any questions or concerns, please contact the vendor directly. 

American Travel Insurance (click for more details)

Canadian Travel Insurance (click for more details)